Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Paul D
Car as described in the advert - Very professional knowledgeable service and a happy customer
Paul W
Friendly staff with goood attitude. Car was clean and ready to go upon first viewing and described spot on. The selection of pictures made me feel more comfortable about going to view and to buy from them as showed they took pride in what they do. Would recommend if your looking for that personal experience in buying your dream car like I do. Thanks for all your help
Natalie H
The man who dealt with my purchase, was so helpful! Really friendly and quick service. So happy with my car! Really professional business. Thank you again!
Karen C
Excellent service by the team and very helpful. Couldn't fault the experience. They went out of there way to help .
Georgia C
Essex Cars and Commercials was very helpful when looking at a new car, offering me a finance solution that met my needs
Thom Lumley
Testimonial :Bought a great little car from ECC in the Summer. Jack was fantastic; easy service, fair price, assisted with a part-exchange and included MOT. Car has been absolutely great over the past year and will likely need his & ECCs services again this summer for another car.
Jack
Couldn't of gone smoother, Jack couldn't of been more helpful, even coming in on Saturday to see me when he had planned to shut. I would highly recommend this dealer.
Dave Togher
I recently purchased a car from jack & co. It was very professional yet hassle free, when I picked up the car all paperwork was ready and the car was cleaned and warmed up. Definitely the easiest and most satisfactory car purchase I have made, very polite and honest guys. Would definitely recommend, thanks . Dave T.
Michelle S
This is the second car we have purchased from ECC We have received excellent service on both occasions nothing was to much trouble would 100% recommend "¦ Thank you Jack
Yourboi Powerstruck
Great customer service, no pressure sales. Excellent service, advice, friendly and polite team. They answered all of my questions and provided all information about the car and made buying a new car a smooth and simple process. Would definitely recommend this dealership to anyone.
Bradley S
Very proffesional and quick responces very happy with the service easiest vehicle purchase process to date. Excellent car very happy.
Yourboi Powerstruck
Great customer service, no pressure sales. Excellent service, advice, friendly and polite team. They answered all of my questions and provided all information about the car and made buying a new car a smooth and simple process. Would definitely recommend this dealership to anyone.
Shelley P
Very professional outfit - will go the extra mile. I wanted a particular model and they found me one.
Michelle S
This is the second car we have purchased from EEC We have received excellent service on both occasions nothing was to much trouble would 100% recommend "¦ Thank you Jack
Kriss J
One of the best car buying experience's I have ever had. Throughout the whole process from the initial telephone call to driving away in the car was a pleasure. Staff were professional and made you feel totally at ease. No pushy sales or pressure to buy at any time. They made sure I got the best deal to suit my financial needs. I would recommend Essex Cars & Commercials to anybody looking to buy a second hand car.
Chris R
This company are a absolute pleasure to deal with! Seeing a car they had on the Internet, Jack gave me full confidence in the car and gave me a very strong deal. After speaking to a number of dealerships and garages he was the most professional and helpful I came across. The fact that Brin drove all the way up to North Yorkshire to deliver the car and to take my old car back to Essex was the icing on the cake. 10/10 never mind 5.
JOHN
Really outstanding service, very helpful, did as they said they would, the car was bought over the phone and was accurately described to me so no nasty surprises once I'd travelled to collect it, which I must say was in tip top condition and serviced.
Thanks Jack & Team
Trevor Lowe
Bought a Honda civic type r from jack , great service jack went above and beyond to help with the finance of the vehicle, would definitely recommend and will use them again on my next car
Jackie oshea
I would recommend Essex cars and commercials to anyone looking for a car or van, from the moment I first spoke to jack on the phone to the minute the car was delivered it was a total pleasure. No hard sell, all my questions were answered honestly and truthfully. My son is over the moon with the car I got for him, and jack even delivered it for him on his birthday. Great and very professional company to deal with. Thanks again Jack
Tasha Alexander
I would recommend this company to anyone looking to buy a car, very helpful even though I had trouble sorting out finance they were more than helpful to sort it for me. Got a great car too, these guys were brilliant and I\'ll definitely go back to them for my next car!
Ben ODonovan
Essex Cars & Commercials were great to deal with. Jack was very professional and easy to deal with throughout the process of buying my first car, allowing me to take it for a test drive upon very short notice. Communication was straightforward, even helping us out after I\'d bought the car, which was in immaculate condition. It was delivered to my house within 2 days of purchase too which was a bonus! A 5* company that I\'d definitely recommend in the future and would be delighted to use again.
Gary Wyatt
Found the staff helpful and pleasure to talk with as I was not local. They met my demands with sending me a live video of the car showing me all the details reassuring me that this was the car for me. Great customer service from the point of inquiry to picking me up from the local station and seeing me off. Will recommend and keep an eye out for future vehicles.... A******